Free shipping is available on every order when shipped within the continental United States.
Order Processing & Shipping Times
All orders are processed within 1-2 business days (excluding weekends and holidays).
Orders placed before 12:00 PM (local time) on a business day will be processed on the same day.
Orders placed after 12:00 PM will be processed the following business day.
Once processed, orders are shipped and you will receive a confirmation email with tracking information.
Estimated Delivery Times
Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days.
International Shipping: 10-15 business days (delivery times may vary depending on customs clearance).
Return & Exchange Policy
We accept returns or exchanges within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.
To initiate a return or exchange, please contact our Customer Support team at support@aerovivo.com. Once your request is approved, you will receive detailed instructions for returning the item.
Refunds will be issued to the original payment method within 5-7 business days after the returned item is received and inspected.
Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Shipping Restrictions
We currently ship to [list of countries]. Some regions may have additional customs or shipping restrictions.
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
Contact Us
If you have any questions about our Shipping & Logistics Policy, please contact our Customer Support team at support@aerovivo.com .
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