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SHIPPING & LOGISTICS POLICY

Order Processing and Shipping Times

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Orders placed before 12:00 PM (local time) on a business day are processed on the same day; orders placed after are processed the next business day.
  • Once processed, you will receive a confirmation email with tracking information.

Estimated Delivery Times

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • International Shipping: 10-15 business days (may vary due to customs clearance)

Privacy Policy

  • We respect your privacy and only use personal data for order processing and delivery. For full details, see our Privacy Policy page.

Return & Exchange Policy

  • Return/Exchange Window: 30 days from delivery.
  • Items must be unused, in original packaging, and have proof of purchase.
  • Contact: support@aerovivo.com for a return or exchange request.
  • Refunds: Issued to the original payment method within 5-7 business days after inspection of returned items.
  • Shipping Fees: Non-refundable, and the customer covers return shipping unless due to a defective or incorrect item.

Shipping Restrictions

  • We ship to [list of countries]. Customs, taxes, and additional fees may apply for international orders.

Contact Us

  • For questions, please contact Customer Support at support@aerovivo.com.
  • Let me know if you'd like any adjustments or additions to this format!

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