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Free Shipping

  • Free shipping is available on every order when shipped within the continental United States.

Processing & Shipping Times

  • All orders are processed within 1-2 business days (excluding weekends and holidays).
  • Orders placed before 12:00 PM (local time) on a business day will be processed on the same day.
  • Orders placed after 12:00 PM will be processed the following business day.
  • Once processed, orders are shipped and you will receive a confirmation email with tracking information.

Estimated Delivery Times

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
  • International Shipping: 10-15 business days (delivery times may vary depending on customs clearance).

Return & Exchange Policy

  • We accept returns or exchanges within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.
  • To initiate a return or exchange, please contact our Customer Support team at support@aerovivo.com. Once your request is approved, you will receive detailed instructions for returning the item.
  • Refunds will be issued to the original payment method within 5-7 business days after the returned item is received and inspected.
  • Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

Shipping Restrictions

  • We currently ship to [list of countries]. Some regions may have additional customs or shipping restrictions.
  • For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.

Contact Us

  • If you have any questions about our Shipping & Logistics Policy, please contact our Customer Support team at support@aerovivo.com .

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